Currently shipping v4.15

What's new.

A running log of Waitlist App releases. New features, improvements, and bug fixes — newest first.

v4.15

Build your team by chat, assign members to their lines, and seat guests from your chart

Added
  • Build your team by chat — tell the assistant “make Roberta a receptionist” or “put Ricarda on Massage 2” and confirm the card. It adds a member, sets their role, or assigns their lines.
  • Assign team members to their lines — a “Works these lines” control on the Team page decides which lines each member sees in their portal. Leave it empty and they work every line.
  • Seat a guest in a specific seat — in the free app, when you have a seating chart, tapping Seat opens the chart to place the guest. Seats free up on their own when the guest is served or moved, and the seat shows on their card.
Improved
  • Collapse the Reception check-in form — tap its header to roll it up and give the roster the screen. Your choice is remembered on that device.
  • Two optional live-day steps on the waitlist setup guide — turn on text notifications, and ask guests for a mobile number when they join, so you can text them their turn on day one.
Fixed
  • A blocked text explains itself — when a guest notification or a staff invite can’t send because your own mobile isn’t verified yet, you see the reason and a one-tap link to verify. A staff invite still gives you a copyable sign-in link.
v4.14

Do more from the free app — search your line, edit a guest, undo a tap, and lay out your room

Added
  • Build a seating chart in the free app — lay out your room on a grid, mark seats by type, and name them. It saves on your device and comes with you when you create an account, ready to sell assigned seats.
  • Show “Now serving” on a second screen — on a computer with an external monitor or TV, open a full-screen board your guests can watch while you run the line on your own screen.
Improved
  • Find anyone on your board — search your line by name, filter by status, and sort by arrival, wait time, or name.
  • Edit a guest without starting over — change a name, party size, phone or note right on the board and they keep their place and their wait time.
  • Undo the last change — notify, seat, serve, mark a no-show or remove someone, and undo it for a few seconds with one tap.
  • Mark where each guest is — move a guest through waiting, notified, seated, served or no-show; served guests roll into a history kept on your device.
v4.13

Run a front desk with several lines — move guests, book ahead, and see everyone at a glance

Added
  • A board view for Reception — see all your lines side by side, each as its own column, and drag a guest from one line to another. Every move asks you to confirm and can be undone with one tap. Switch between the board and the classic list whenever you like.
  • Move a guest to another line — send someone from one line to another without removing and re-adding them — they keep their place, their history and their live tracking link.
  • Book an appointment from the front desk — Reception check-in now offers “First available” or a specific date and time, so the same screen handles a walk-in and a booking. Choose which line it goes on.
  • The whole guest, in one view — the Manage view now shows whether someone is a new or returning customer, when they checked in, a tap-to-call number and tap-to-email address, and a link to their full customer profile.
  • Pick the line when you add someone — if you run more than one line, the Add (+) button now lets you choose which line a walk-in or a booking joins.
Improved
  • Color-code your lines — each line on the board carries its own color. Lines named for urgency start color-matched — walk-in blue, and red, amber or green by severity — and you can repaint any line yourself.
  • Notes and answers ride along on the board — a guest's note and their custom-field answers show right on the card and the row, so the front desk sees what matters without opening anyone.
  • Your custom questions at the front desk too — the intake fields you set for each line (a pet's name, a plate number, a company) are now asked at Reception check-in, not only at self check-in.
  • A heads-up before you run low — on Pro, a bar appears once you pass 70% of your monthly customer allowance, with the option to add a customer pack before you reach it.
  • A cleaner, steadier console — the kiosk card is split into clear share and settings sections, section headers match throughout, and the mode you're in is named right in the header.
v4.12

More of the app is free — set up, book, and run your line from anywhere

Added
  • Your storefront and display board on every plan — your branded guest page (get in line, buy tickets, see your menu, order ahead) and the full-screen “Now Serving” board for a venue TV are now part of every plan, Starter included.
  • Sign in with a passkey, and add the app to your phone — set up a passkey and sign in with your face or fingerprint instead of waiting on a magic link, and follow the new “Add to your phone” guide to install the app to your home screen so it opens like any other app.
  • Sign up in a single field — getting started now takes one field: enter your email and you’re in — no password to set, and nothing else to fill in first.
  • Put your live waitlist on your own website — drop a small snippet onto your site and your real, live waitlist appears right there, so visitors join from your page without coming to ours. Free to add.
  • Manage bookings on Starter — add, edit and keep track of reservations on the free plan, not just Pro. Bookable providers, paid services and a self-serve /book page stay on Pro.
Improved
  • A rebuilt guided setup — setup now moves one field at a time, with a live preview of your storefront updating as you go. Step away and it resumes right where you left off, and an Ask the assistant button sits in the wizard whenever you need a hand.
  • Add a walk-in by asking the assistant — tell the assistant to put someone in your line and it fills in the details for you — you confirm before anyone is added.
  • A notifications inbox in the header — tap the bell to read a notice full-screen and swipe to clear it, all in the language you’ve selected.
  • A full-screen tally counter — tap your head-count to open a big, one-handed counter with large + and − buttons for fast counting.
v4.11

Ask your guests exactly what you need to know

Added
  • Two more custom fields on your join form — alongside the note field and the urgency rating, the join-form builder now offers two short-answer fields you can name yourself: Pet's Name for a clinic, a vehicle plate for a tire shop, a company name for an office. Guests answer at self check-in, and the answers appear right on the guest's card on your board and in Reception's Manage view.
Improved
  • Reception's Manage view now shows the guest's intake answers — the note they wrote and any custom-field answers, so the front desk sees the full picture without leaving the roster.
v4.10

Change a guest's urgency without losing their place

Added
  • Set or change urgency right on the row — the 1–5 urgency rating (the join form's rating field) is now editable in place: tap the hearts next to a guest on the waitlist board or the Reception roster to set it, change it, or clear it. The guest keeps their spot in line, their history and their live tracking link — no more removing and re-adding anyone when their situation changes. Built for triage: vet clinics and urgent care rate severity as patients arrive and adjust it as they're assessed.
  • Capture urgency at the front desk — Reception's check-in form now includes the rating, so staff can record how urgent a walk-in is at intake, not just when guests rate themselves at self check-in.
Improved
  • The rating shows wherever the guest does — a guest's urgency now appears on the waitlist board, the Reception roster and the Manage view, and stays in step across your devices.
v4.9

A working clinic queue right on the page, and a steadier way in

Added
  • The app, already set up for your trade — open /offline/healthcare, /offline/salon, /offline/tattoo or /offline/restaurant and the app is already the thing that page said it was: the right tools out, called the right names, nothing to configure first. It is the same app in each case, not a cut-down widget — the full offline shell, installable to the home screen.
  • A walk-in clinic queue — triage ordering rather than arrival order, a lobby screen that shows tokens instead of names, and waits estimated from the real visit lengths ahead of a patient rather than an average.
  • Patient names stay on the device — the clinic queue runs entirely in your browser. Nothing about a patient is uploaded, synced or stored on our side, by design.
  • Each guide hands you straight to it — the industry guides now open the app set up for that trade in one tap, instead of leaving you to find the right settings yourself.
Improved
  • Search engines see the right pages — language alternates that pointed at pages which no longer existed have been withdrawn, and the glossary is now available in every supported language.
  • Clearer credit on your storefront — the platform credit on a storefront now points at the platform itself rather than at one of its front doors.
Changed
  • The app has moved to /offline — it used to live at /free. Every existing link, bookmark and home-screen install keeps working: the old address redirects permanently, so nothing you have saved needs updating.
Fixed
  • Signing up works, every time — a fault in the sign-up form was rejecting valid submissions even when everything on screen looked correct. Fixed, and covered by tests that exercise the form the way a person actually uses it.
  • Joining a public waitlist works again — joining from a public link could fail on venues that ask their own custom questions. Fixed.
  • Every storefront loads in French — a translation fault took French storefronts offline. Fixed, with a guard that now catches this whole class of problem before it can ship.
  • No more being turned away on your first try — sign-in, sign-up and magic-link requests each have their own allowance now. Previously a busy moment elsewhere on the site could turn a first-time visitor away.
  • Orders keep an accurate trail — an order will not advance if the record of it cannot be written, and ordinary transitions are now recorded on the audit trail.
v4.8

Invitations that can carry a trial, and a console that speaks your language throughout

Added
  • An invitation can carry a trial — bring someone into your network with a trial already attached to the invitation, so their account starts ready to use rather than waiting on a separate step.
Improved
  • The console speaks your language throughout — 71 phrases per language that had been quietly falling back to English are now translated, so the Pro console reads consistently end to end.
Fixed
  • Agreements no longer stall — an incomplete set of business details could leave an agreement unable to move forward in either direction. It now waits properly instead of deadlocking.
  • Payouts settle correctly on refunds — a refund issued after a payout had already run could be counted twice. Corrected, and drivers are never the ones left short.
v4.7

Event check-in, your way — ask for your QR codes, lock it to your crew list, and go live in a sentence

Added
  • Ask the assistant for your QR codes — and go live by asking (Enterprise) — in Event check-in, say “give me the QR codes for my event” and the assistant lists every place with its check-in link and a printable QR poster to hang at the door; say “we run Sep 5–7, make it live” and it sets your event dates and opens it — a single Confirm tap, no forms.
  • Send your customer a setup summary (Enterprise) — one branded email that lays out their whole check-in: every location with its guest check-in link, a link to print all the QR posters at once, and exactly how a check-in works. It’s built from the live setup so it can never go stale, and it arrives in the customer’s language. Send it from the event page, or preview it first — nothing goes out until you send it.
  • Lock check-in to your roster, with an allowance per person (Enterprise) — switch a station from open walk-up to registered-only in one move: load your ID list, give each person an allowance (say, two meals a day), and only people on the list with allowance left get in. It runs the safe steps in order, so it can never accidentally turn everyone away — and you can reopen it any time.
  • A check-in API, and more you can do by talking to it (Enterprise) — a full API to set up events, take check-ins and pull your report, plus the same moves in the assistant and Claude — automate your door, or just ask for it.
Improved
  • A shorter walk-up check-in — a station that collects details now opens straight to one form — a guest’s name is asked once, not twice — and it only asks for a phone or email when your setup actually needs one.
  • Count everything, or cap per person — your call — a walk-up station can simply count every completed check-in (the only rule being the fields you require are filled in), or hold a per-person limit — without changing anything else about the form.
v4.6

Bring a dispatcher aboard by name — QR invitations, agreements that quote your own fees, and a live picture of what you earn

Added
  • Invite someone into your network by name — create an invitation for a specific person, show them a QR code to scan or send them a link, and their account arrives already connected to you. The relationship comes from the invitation itself, so it can never be mistyped.
  • A guided dispatcher setup — a new operator is walked from agreements, to their own pricing, to Stripe, to their first driver, and told plainly at each point what is still standing between them and taking a real booking.
  • Agreements that quote your actual numbers — the terms your riders and drivers see are rendered from the fees you set, and the copy anyone signs is frozen at signature: changing a price later never rewrites a deal somebody already agreed to.
  • What you could earn — a live breakdown on your revenue console showing what your fees, your fleet and your network add up to per month, with every rate shown beside the figure it produced.
  • Add your drivers from a spreadsheet — paste or upload a list, see exactly what will happen before it happens, and commit. Bad rows come back explained instead of failing the whole import.
  • Your pricing, on one screen — ride rates, surge, driver share and any reseller markup together in one place instead of three.
Improved
  • Reseller earnings are charged consistently — a reseller's markup is now funded the same way whichever payout mode a business runs, and drivers are explicitly insulated from it: nobody earns less because the business above them works with a reseller.
  • Every setup screen answers the same way — the console, the assistant and our JSON endpoints now share one set of rules per action, so a change made by talking to QT and a change made by clicking are the same change.
Fixed
  • Two integration tools rejected their own documented fields — inviting a driver or adding a rider through the API failed when you sent exactly what the published schema asked for. Both now accept it, with tests that read the schema rather than assuming it.
v4.5

Guests just say where they're going — a conversational ride assistant, a smart request bar, and post-ride ratings

Added
  • A conversational ride assistant (Dispatch) — guests tap the assistant and book a ride by chatting — “I need a car to the airport at 6” — and it fills in the pickup, drop-off, time and vehicle for them, then hands straight to the same secure booking and payment. No form to hunt through.
  • A composable guest app (/app) — one guest surface where customers type what they need in a request bar and the app opens the right thing — starting with “book a ride” — whether they type it or ask the assistant.
  • Post-ride ratings & problem reports (Dispatch) — when a trip completes the rider gets a quick “How was your ride?” star prompt and can flag a problem, so completion is no longer a dead end and you hear about issues right away.
Improved
  • One booking path, two front doors — the typed request bar and the chat assistant now run through the same intake, pricing and dispatch as the storefront booking — every quote and every ride follows one trusted, server-side path.
v4.4

Sell passes, memberships & tours right in your storefront — customers never leave the page

Added
  • Class passes & punch-cards (Pro) — sell a single drop-in or a multi-visit pass as a product: customers add it to the cart, pay, and get a redeem-at-the-door pass — perfect for studios, gyms and classes.
  • Memberships that subscribe in the page (Pro) — recurring monthly/annual memberships check out inside your storefront with the card form right in the cart — no redirect to a separate page. One membership per customer per plan, with tenant-set exclusive groups so tiers don’t stack.
  • Sign a waiver without leaving checkout (Pro) — attach a waiver or consent form to booking, sign-up or check-in; when it’s required the customer signs it right in the cart and continues to pay — signed once, never asked again.
  • Tours & charters with departures (Pro) — sell scheduled trips with a real departure and arrival (each with its own time and place, e.g. a Quincy→Winthrop ferry) and one-way or round-trip tickets — all through the same in-page cart.
Improved
  • Everything stays in your storefront — passes, memberships, waivers and tour tickets all check out on your page with one cart and one card form — nothing bounces customers to another site.
  • Storefront icons fit your business — the shop/menu icons match your vertical (a studio’s shop isn’t a fork & knife), and the “Powered by” credit links back in a new tab.
v4.3

Run a car service from your page — riders book, drivers get dispatched, you get paid

Added
  • Dispatch mode — livery & ride-hailing (Pro) — run a car service straight from your storefront: riders book a ride (pickup, drop-off, now or scheduled, and the service tier they want), see an instant quoted fare computed from your own rate tables — flat, per-mile, per-hour or by zone — and pay up front. Find it in the mode menu → Dispatch.
  • Smart driver dispatch — a live ride texts your on-shift drivers an accept / decline link and the first to accept wins — no double-booking — while scheduled rides release automatically before pickup.
  • Live map, driver details & two-way messaging — once a driver accepts, the rider watches the car on a live map with an ETA and can message the driver right from the tracking page.
  • A driver app with no app store — invite drivers by text (a magic link opens their portal), manage each driver’s cars as vehicles, and require a verified driver’s license before anyone goes on shift.
  • Driver payouts, two ways — choose per account: Collect only — you take the full fare and get a per-driver reconciliation report to pay drivers yourself — or Collect & distribute — drivers connect their own Stripe and every fare is split automatically: each driver gets the same set percentage, you keep the rest, we take our fee.
  • An immersive storefront for livery — a full-screen video backdrop with the booking as a slide-up, full-screen flow — the same cinematic look as our club storefront.
Improved
  • Smarter booking that knows where the rider is — address autocomplete centred on the rider’s own location (not a default region), one-tap current-location pickup, and draggable map pins to fine-tune the exact pickup and drop-off.
  • A guest account drawer — guests get a tidy account panel in your storefront with on-the-spot language switching, so they browse and book in their own language.
Fixed
  • Steadier checkout — reliability fixes across the storefront checkout so paying goes through cleanly the first time.
v4.2

Run venue partnerships end to end — from a prospect to a signed operating agreement

Added
  • Lead management for promoters (Enterprise) — run your venue partnerships from one pipeline at /app/leads: add a club and its decision-maker, and turn a prospect into a signed, on-file partnership without leaving the app.
  • A plain-English operating agreement — each lead drafts a short working agreement between your business and the club, with your refund policy as Appendix A and, when you cover specific nights, the events with their dates & times as Appendix B.
  • Coverage your way — cover specific events or lock a fixed 6- or 12-month term (12 months by default), and the agreement reads accordingly.
  • Verified e-signature — send the agreement by email or platform text; the contact signs on a hardened page after confirming their phone with a texted code and drawing their signature on screen, and a signed PDF goes to both of you.
  • A clean request-changes round-trip — if the contact isn’t ready, they can decline with a reason, which reopens the lead for edits and a resend — no starting over.
  • Your standard wording, once — set your business / legal name and edit the standard agreement text on the Standard wording page, and every new lead starts from it.
  • Agreements archive — every signed document stays on file in one place, so you can pull up the exact terms of any partnership at any time.
v4.1

Pre-launch mode — a waitlist form for your own website

Added
  • Pre-launch mode — building something new? Add a domain ($29.99/yr per domain, on any registered account — Starter and up) and drop a coming-soon waitlist form onto your own website with one script tag. Signups land in your dashboard with views + signup counts and CSV export. Find it in the mode menu → Pre-launch.
  • One-script embed, locked to your domain — paste a single <script> snippet and a clean, spam-protected signup form appears, styled to fit. It only works on the domain you registered, and you choose which fields to collect (name, email, phone, company, message).
  • Manage it with Claude — each domain has a Connect Claude button that hands you a scoped token: give it to Claude (or any MCP client) to read your signups, edit the form, and grab your embed code — for that domain only.
  • Collect a signed document (Pro) — on Pro, attach one of your documents so every signup is sent to review & sign it (an investor agreement, an NDA…) right after joining.
v4.0

Tours & charters, order-to-your-seat QR codes, and one account for your guests

Added
  • Tours & charters (Enterprise) — built for tour and charter operators: define a tour once (meeting point, duration, capacity, your guide) and stamp out departures one by one or on a weekly pattern. Every departure sells with its own per-passenger pricing (Adult, Child, or book the whole vessel), guests get QR boarding passes by email, and boarding runs on the same door scanner your events use. Find it in the mode menu; set up with our team at contact sales.
  • Tour cards on your storefront — your tours appear as one card each with a pick-a-date list, live seats-left counts, and your guides shown by name (“with Captain Dave”) — instead of a separate listing per date. Private charters show as book-the-whole-thing.
  • Order QR codes (Fulfillment) — print a code and stick it on a table, seat or counter: guests scan it, see your menu on their phone, pay, and the order lands on your board with exactly where to bring it. One code can cover your whole location, a single station’s menu (the bar sells drinks, the galley sells food), or individual seats from your seating chart — with a printable sticker sheet for the lot.
  • A focused page for seated guests — someone who scans a seat code sees “Ordering to seat 12A” and your menu — not the full storefront. The sales sections stay out of the way while they’re being served, and one tap brings the full page back.
  • One account for your guests — guests now have a single sign-in across every business on the platform. At /account they manage their details and see each place they’ve visited — their spots, orders, bookings and tickets — with one tap back into your storefront. A quiet “My account” link appears in your storefront header once a guest signs in; what they see about your business stays yours alone.
Improved
  • Crew boards know where the order goes — order cards on the fulfilment board carry a seat & station chip, so table service is a glance, not a guess.
v3.9

Your guest page, your look — four styles and shorter links

Added
  • Tracking-page styles (Pro) — the page your guests open from their text comes in four looks: Modern (photo hero with a floating status card), Minimal (type-first and monochrome), Steampunk (a brass-and-iron ticket hall with brass, silver or gold accents), and Classic. Pick yours under Display → Tracking page style, with one-tap previews.
  • Short guest links — texts carry a compact link like waitlistapp.org/g/x7k2m9, leaving far more room for your own words in every message. The same 6-character code appears on the guest’s page as a typable check-in code, and it’s what their QR encodes — staff can scan it or key it in.
  • Live-updating badge — guests see a clear “updates automatically” pulse on their page, so nobody wonders whether to refresh.
  • International guests, handled — the kiosk has a country picker (defaults to US & Canada), stores every number properly formatted with its country code, and when a guest’s country can’t receive our automatic texts, the kiosk asks for their email and their updates arrive there instead. On your board, those guests show a note and one tap opens your phone’s SMS or WhatsApp with the message pre-written.
Improved
  • Your storefront recognises guests already in line — a guest tapping back to your storefront sees “You’re in line” with a link to their spot, front and centre, instead of being offered a second spot.
  • Venue photo banner — on the Modern style your banner flows into the page, with the guest’s status card floating over it.
v3.8

Run events end to end — check people in, take orders, and fulfil them

Added
  • Event check-in mode — run a whole event from one place. Set up your locations (a room, a venue, a pop-up, even a virtual room) and give each one stations — the spots where you check people in, take orders, hand things out, or scan tickets. Switch to it from the mode menu.
  • Registrants with typable check-in codes — everyone signed up for your event gets a short check-in code they can just read out, plus a personal QR. Bring your whole list in with a CSV import (download the template to match the columns), or add and edit people one at a time — each with their own printable card. Rename “Registrants” to whatever fits your event (attendees, guests, players…).
  • Access passes — decide which stations each person can use and how many times — a one-time entry, unlimited access, or a set number of uses (say, two drink tickets). Stations you mark as pass-required only let someone in when they hold a valid pass; the rest stay open to any registrant.
  • Import from Eventbrite (or a CSV) — pull your Eventbrite attendees (or any ticket CSV) straight in as registrants, complete with their access passes, so your door list is ready without retyping anyone.
  • Guest self-service ordering — share a link and your guests order for themselves off a station’s menu — no payment, it’s all comped — then watch their order’s status live on their phone.
  • A fulfilment board for the team — orders land on a simple board you work through New → Preparing → Ready → Done, so nothing gets missed and every guest sees exactly where their order stands.
  • Send-kit emails — email each registrant their check-in code and QR in one click, with wording you set for your event.
  • Printable billing report — get a clean, printable rollup of everything from the event for your records or to settle up.
Improved
  • Seating charts in every mode — your seating charts now belong to your business and are available whichever mode you’re working in, not just one.
v3.7

Your bookings come with you — plus sign-in rescue and steadier wait times

Added
  • Your free-app bookings come with you — when you link your free app to an account (turn on Customer tracking links), your bookings now transfer over along with your waitlist — every reservation you made on the device appears on your account, nothing left behind.
  • Sign-in rescue — typed the wrong password? We now automatically email you your one-tap sign-in link the moment a password attempt fails, so you're back in your account straight from your inbox — no reset dance.
  • A heads-up before you reach your weekly limit — free accounts now get an email at the halfway point of the weekly guest allowance and another at the limit, so the cap never catches you off guard mid-rush.
Improved
  • See your bookings on the free plan — the bookings board is now viewable on every account, so you can check your reservations at a glance. Editing bookings and live sync across your devices remain part of Pro.
  • Clearer signs when a feature needs Pro — team sign-in links, bookings editing, and kiosk auto-texts now tell you up front that they activate with Pro, instead of quietly doing nothing.
Fixed
  • Guest wait times hold steady — adding time to a party no longer shifts the wait estimates your other guests see on their tracking pages.
v3.6

Memberships, order-ahead fulfilment, and an app-like door scanner

Added
  • Memberships (Pro) — sell recurring memberships and fixed-term passes (a seasonal or meal-plan style pass valid for a set window, optionally prorated) right from your Storefront. Buyers pay through your own connected Stripe account and land straight on your check-in roster — each member gets a personal check-in QR, and the door blocks anyone whose membership has lapsed. Create your tiers under Memberships → Membership plans.
  • Order-ahead fulfilment — now its own workspace — run your order board as a dedicated Fulfilment mode: take paid order-ahead from your Storefront, work each order through received → in progress → ready, and put a customer pickup display on a screen so guests can watch for their order. Switch to it from the mode menu.
  • Documents & e-sign (Pro) — create your own consent, release or waiver forms and collect a typed signature from guests, on your Storefront or with a link you send — then review who signed, any time. Set them up under Documents (up to 3 per account for now).
Improved
  • An app-like door scanner — both the Check-in and Ticketing scanners are now full-screen, camera-first apps with a live list of who just checked in, a persistent bottom bar, and one-tap access to your members, attendees and stats — without leaving the scanner. The camera preview is rebuilt to be fast and undistorted on any phone.
  • Membership validity windows — each member can have a valid-from and valid-until date; the door welcomes them only inside that window (“not valid yet” before it starts, “expired” after it ends).
  • Guided setup on every screen — a simple 1‑2‑3 checklist now walks you through getting each mode ready to go live, and disappears once you are set up.
  • A simpler way to get in line — you just choose what a guest gives to join (their email, their phone, or just a name) and we send them their place-in-line link — no confirmation step to slow them down.
  • Clearer notifications — one “Message wording” place now controls exactly what sends; notifying a guest is a single confirm on the channel they gave you; and we no longer double-text someone who was already notified when they were added.
  • Locations that belong to your business — your locations are now shared across your whole team, so everyone works from the same set of places.
v3.5

Your Storefront — one link for your line, tickets, menu, and orders

Added
  • Storefront (Pro) — every business now gets a single, branded guest page at a shareable link. It brings together everything your customers need in one place: get in line, buy tickets, see your menu, and order ahead. Turn each section on or off, set your own headline and intro, and share the link or its QR code. Set it up under Settings → Storefront, and open the live page from Guest screens → Storefront.
  • Ticketing — included free with Pro — sell tickets to your events with beautiful QR tickets guests can print or keep on their phone. Scan them at the door to check people in, and ticket holders drop straight onto your roster. You get paid directly; we add a small 7% service fee per sale — no separate plan to buy.
  • Order ahead — let guests browse your menu and place an order right from your Storefront, with live order tracking. Turn it on under Settings → Storefront.
Improved
  • A redesigned Pro console — a cleaner, consistent sidebar that groups your guest screens, business (customers, staff, menu, storefront), and settings together. A new mode switcher lets one account run Waitlist, Ticketing, Check-in, or Creator — and your customers and settings stay put when you switch between them.
  • Language switcher in the header — pick your language from the globe menu at the top of any page, instead of hunting for it on a single screen.
  • See your plan's usage on Billing & Plan — your included texts, emails, lines, and team links now show right on the billing page, along with how much you have used and what is left.
  • Version & What's New — the current app version now shows under the Waitlist App name in the sidebar; click it any time to see what is new.
v3.4

See your reservations on a calendar

Added
  • Reservations calendar — your reservations now have a calendar view alongside the list. Switch between month, week, and day, jump to today or page through dates, and see a count on every day that has bookings. Tap a day to see everyone scheduled, then open any reservation. Available in both the free app and the Pro dashboard — look for the list / calendar toggle in your reservations view.
v3.3

A free online plan — register and send guests a live link

Added
  • Starter — a new free online plan — register for free (no credit card) and your queue goes online: send each guest a private link to watch their place in line, let walk-ups add themselves by scanning a QR code, and sync your line across your devices and team. Up to 250 guests a week. Tap Register for free on the pricing page or sign-up screen to get started.
  • Upgrade to Pro yourself, any time — when you outgrow the free plan, upgrade to Pro right from your dashboard for no weekly cap and ad-free, white-label tracking pages. No card to start on Starter — you only add one when you upgrade.
Changed
  • A clearer pricing page — the plans now lay out the whole ladder — the offline Free app, the new online Starter plan, and Pro and up — with a side-by-side comparison of every feature.
v3.2

Run multiple queues from one account

Added
  • Multiple queues (Pro & Enterprise) — run separate waitlists for each chair, stylist, station, or location from one dashboard. Switch lines from the new menu at the top of the dashboard, and add more with ＋ New queue. Each line is fully its own — its own tracking links, display board, printer and branding settings, and menu + QR. Your main line is always included; Pro and Enterprise run multiple lines. Rename or delete a line under Settings → Queue.
v3.1

Show your menu on the customer tracking page

Added
  • Customer menu + QR (Pro) — add your food or services menu to the page where customers watch their place in line. Upload a PDF or link your own page, and customers get a “View menu” button right on their tracking page. You also get a printable QR code to put on tables, the counter, or your door — scanning it opens the same menu. Swap the PDF or link any time without reprinting the QR. Set it up under Settings → Menu.
v3.0

Run your queue as a team — and share a live view with customers

Added
  • Shared team access (Pro) — invite a host or front-desk helper to run your live queue from their own phone with a private link. They can add people, send notifications, seat, remove, bulk add, print, and manage reservations — but never see your billing, settings, or account. Create and retire links any time under Settings → Team access.
  • View-only share links (Pro) — send customers, or a back-of-house screen, a read-only link to watch the live queue and their status. Status labels adapt to your business type, and each link can be revoked individually.
  • More links when you need them — every paid plan includes 5 active share/editor links; add a 10-link pack for $19.99/month, as many as you need, and cancel any time.
Improved
  • Reservations now sync across your devices — bookings are saved to your account, so they appear everywhere you and your team sign in, not just the device where you entered them.
v2.9

A longer free trial, and Pro in your language

Added
  • The Pro app now speaks your language — the entire Pro experience (dashboard, settings, billing, and signup) is now fully translated into all nine supported languages: English, Spanish, Arabic, Portuguese, Hindi, Tamil, Chinese, German, and French. Right-to-left languages like Arabic render correctly throughout. Pick your language from the in-app language menu, or add ?lang=es to any Pro URL to preview it.
Improved
  • Your free trial is now 7 days (up from 3), giving you more time to set up your queue and see Pro in action. (Update, Aug 2026: paid plans now bill from day one — the free way to evaluate is the Starter plan, and one-time events use the Event Pass.)
v2.8

Managed SMS — buy a pack, we text your customers

Added
  • SMS notification packs (Pro) — buy a $50 pack and we send the texts for you from our number when customers are added, notified, or seated. About 500 customers per pack, credits never expire, and there’s no Twilio account to set up. Turn it on under Dashboard → SMS Alerts. Prefer to run your own Twilio? That stays on Enterprise.
v2.7

Welcome customers the moment you add them

Added
  • "Notify when added" toggle — when you add a customer to the queue, the app now offers to send them a Welcome Message so they know they're on the list. On the free app it opens your own phone's SMS, WhatsApp, or email; Pro can also send it through managed notifications. Toggle it on or off and edit the message under Settings → Notification Templates.
  • "See how it works" walkthrough — first-time visitors to the free app get a quick guided demo of the add → notify → seat flow with sample customers, so the whole loop is clear at a glance.
v2.6

Public TV display, OBS overlay, and scan-to-join

Added
  • Public TV display board for Pro subscribers — full-screen "Now Serving / Up Next" for a venue TV, iPad, or streaming overlay. Off by default; opt in to mint a private URL.
  • Privacy modes — pick how customers appear on the public display: full name, first name + last initial, DMV-style ticket ID like "AB001", gaming handle, position only, or a custom template.
  • 5 color themes — Midnight, Sapphire, Crimson, Emerald, Sunset. Each designed for venue TVs and OBS overlays.
  • OBS streamer overlay mode — append ?overlay=1 to the display URL and drop into OBS as a Browser Source. Transparent background, dark glass cards over your scene, drop-shadow text for legibility over any video.
  • Customizable hero label — override "Now Serving" with "Now playing", "Up to bat", "Now cooking", "Now on stage", or whatever fits.
  • Scan-to-join QR overlay — show a "scan to join" QR code on the public display. Points at a new built-in join form at /q/{slug}/join, or any custom URL.
  • Join form builder — configure the public form's fields, labels, help text, and per-field required-ness. One custom field slot. Party size gets a configurable default.
  • Email verification — Pro feature. Require customers to confirm their email before they're added to the queue. Uses the managed email pipeline that ships with Pro. Stops bots, drive-by submissions, and stream trolls.
  • Discord webhook — automatically post to a Discord channel when "Now Serving" advances. Built for community queues, gaming tournaments, and stream chat.
  • Audio chime — soft or loud two-tone bell when "Now Serving" advances. For venues with display audio.
  • Bulk add — paste a list or CSV to add many customers at once. Auto-detects tab vs comma + header row.
  • Pre-issued QR chit batches — print stacks of DMV-style numbered chits with QR codes. Walk-up customers scan to claim their position.
  • Embeddable display widget — drop a small JS snippet on your own website to show a live mini-board. CORS-gated by allowed domains.
  • Staff display URL — separate URL that bypasses privacy modes and shows real names + contact info for back-of-house monitors.
  • Enterprise MCP tools now cover the entire public-display surface — configure themes, identifier modes, form fields, email verification, and more from Claude in plain English.
v2.5

Run your waitlist with Claude

Added
  • New Claude integration page with copy-paste setup for Claude Desktop, Claude.ai, and Claude Code. Enterprise subscribers can now manage their queue in plain English.
  • Side-by-side comparison now covers Waitlist.me alongside Waitwhile.
Fixed
  • Additional bug fixes and polish across the site.
v2.4

See what Pro looks like

Added
  • New "Pro experience" section on the homepage — a phone-frame preview of what your customers see when they get a tracking link, plus example SMS, WhatsApp, and email message previews.

QT

Waitlist App assistant